▪ Follow and demonstrate PRL’s core values, which includes mutual respect and teamwork, a collegial work environment, and commitment to staff and patient safety.
▪ Understand and adhere to all safety and HIPAA related standards to ensure high quality patient care.
▪ Help maintain integrity of databases and dictionaries.
▪ Monitor and update dictionaries, calculations, QA parameters, billing files.
▪ Help manage and triage issues related to the LIS and other systems, equipment, and programs.
▪ Work closely with key stakeholders to ensure data flows are thoroughly tested, reviewed, and approved.
▪ Assist with testing and validation of interfaces.
▪ Assist with testing and validation of LIS system upgrades or changes.
▪ Work proactively to ensure all relevant functionalities available in the system are deployed and optimized for the user.
▪ Assist with new test requests and builds including coordination with appropriate client interfaces and PRL staff as needed.
▪ Assist with new lab instrument test builds and validations.
▪ Resolve LIS problems using careful analysis to accurately identify problems and devise best solutions.
▪ Provides LIS/IT training or staff education as needed.
▪ Effectively collaborates with department and laboratory staff.
▪ Provides superior customer service to all clients.
▪ Review and comply with department and organizations safety policies, procedures, and practices.
▪ Establish and maintain positive patient identification before, during, and after collection.
▪ Assist with preventive maintenance and QC of equipment.
▪ Assist in the orientation and training of volunteers, students, and new employees as requested.
▪ Attend meetings such as in-service meetings, department meetings, etc.
▪ Work within the framework of PRL policies and procedures.
▪ Report and correct unsafe work conditions.
▪ Performs other duties as assigned.